1. Home
  2. Responsible Gaming
Responsible Gaming

l89 twResponsible Gaming at – Keep It Fun, Keep It in Control

Gaming should be a source of entertainment, not a source of problems. l89 twAt , we believe every player has the right to enjoy gaming in a safe environment and within their own limits.

Start Safely Help Center
24/7
Support Available
18+
Strict Age Limits
5+
Protection Tools
100%
Voluntary Limit Setting

What do we mean by responsible gaming?

Responsible Gaming It means enjoying gaming in a way that has no negative impact on your life, family, or financial well-being. l89 twAt , we firmly believe that gaming is entertainment – it should never become a burden.

Online gaming is growing rapidly in Bangladesh, and some players may end up spending more time and money than they intended without even realizing it. l89 tw's Responsible Gaming program is built for those who want to enjoy gaming while keeping themselves safe.

Our platform offers every member a range of voluntary tools – you can set your own deposit limit, take a break for a set period, or choose to step away from the platform entirely. All of these options are right at your fingertips.

Remember: gaming should be an enjoyable experience. Whenever it starts to feel like a source of stress, taking a break is always the smartest move.

Core Rules for Safe Gaming

l89 twFor a safe and enjoyable experience, there are a few simple guidelines worth following:

  • Set a budget in advance: Keep track of how much you intend to spend each day or week – and stick to it.
  • Set a Time Limit: Avoid long, uninterrupted gaming sessions. Set a specific time allowance for yourself and stick to it.
  • Don't Chase Your Losses: Chasing losses by placing bigger bets to win back money is a dangerous habit.
  • Keep a clear head: Never play when you're angry, sad, or stressed. Play with a clear head.
  • Never play under the influence of alcohol or substances: If your judgment is impaired, step away from gaming.
  • Make time for family: Gaming should never take priority over your family or work.
  • Wins Are Never Guaranteed: Remember, every game outcome is random. There are no guaranteed wins.

Recognising the Signs of Problem Gaming

Certain signs indicate your gaming may be getting out of control. Recognizing them early can help you avoid serious harm:

1
Spending beyond your budget

Repeatedly depositing beyond your set limit or borrowing money to fund gaming.

2
Playing More After Losses

Chasing losses by placing bigger bets to win back what you've lost is a dangerous cycle.

3
Lying about your gaming

Hiding from family or friends how much time or money you are spending on gaming.

4
Daily life is being affected

Prioritising gaming over work, studies, or family responsibilities.

5
Feeling Restless Without Gaming

Feeling angry, anxious, or uneasy when you are unable to play.

6
Facing financial difficulties

Unable to cover essential bills or expenses due to gaming.

If you recognise one or more of these signs in yourself, please reach out to our support team or activate self-exclusion.

L89 tw's Responsible Gaming Tools

Tools always ready to keep you protected on our platform

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately; increasing it requires a 24-hour waiting period.

Most Popular

Session time limit

Set a maximum duration for each gaming session. Once the time is up, you'll automatically receive a reminder.

Automated alerts

Loss Limits

Set a limit on how much you can lose before play is stopped. This protects you from significant financial losses.

Financial Protection

Cooling-Off Period

Take a voluntary break for anywhere between 1 day and 6 weeks. Your account remains active during this time, but deposits will not be accepted.

Flexible Breaks

Self-Exclusion

Exclude yourself from the platform entirely for anywhere between 6 months and 5 years. During this period, opening a new account is not possible.

Strict Protection

Reality Check

You'll receive automatic notifications at regular intervals summarizing how long you've been playing and how much you've spent.

Regular Reminders

How do I set a limit?

Set your gaming limits in just a few steps and stay safe.

1
Log In to Your Account

Your l89 tw Log in to your account and go to the profile menu.

2
Open the "Responsible Gaming" Section

In your profile settings, click on the "Responsible Gaming" option.

3
Choose your preferred tools

Deposit limits, time limits, or self-exclusion – choose the tool that suits your needs.

4
Set Amount & Duration

Enter the limit amount and the duration you want it to apply.

5
Confirm

Submitting will take effect immediately. Changes that lower your limit apply right away.

If you need help, we're here for you Help Center Get in touch.

Important Information

Limits Decrease Takes effect immediately. Limits To increase A 24–48 hour "cooling-off" period applies – this is intentional, to prevent impulsive decision-making.

Easy controls on mobile

Manage all your protection tools from your smartphone, anytime and anywhere.

24/7 Support

Our support team is available around the clock for any concerns – with assistance in Bengali.

Privacy Guaranteed

Your protection requests are completely confidential. No one will know which tools you are using.

Reverting is not straightforward

Once self-exclusion is activated, it cannot be reversed before the period ends – this is in place for your protection.

Why is l89 tw a leader in responsible gaming?

Our commitment isn't just words – it's demonstrated in every feature we offer

Strict Age Verification

l89 twAge verification is mandatory when registering. No one under 18 is permitted to open an account.

AI-Powered Monitoring

Our system automatically detects unusual gaming patterns and sends alerts when necessary.

Licensed Platform

Responsible gaming is ensured in compliance with the guidelines of international gaming licensing authorities.

Bengali Language Support

All our safety guidelines and support are available in Bengali – designed with Bangladeshi players in mind.

Transparent Reporting

You can view a full breakdown of your gaming history, spending, and time at any point.

Family Protection

Special family protection features – parents can restrict gaming activity for family members.

Check Yourself – Is Your Gaming Safe?

Answer these simple questions to find out how healthy your gaming habits really are.

1. In the past month, have you spent more on gaming than you planned?

2. Has gaming ever affected your work or family life?

3. When you lose, do you keep playing to try to win your money back?

Excellent! Your gaming habits appear to be safe. Even so, stay alert and make use of our protection tools.
Caution Advised. Some warning signs of risky gaming behavior have been detected. Please contact our support team or set limits.

Responsible Gaming – Frequently Asked Questions

No. Once Self-Exclusion is activated, it cannot be cancelled before the set period ends. This is intentional by design, to prevent decisions from being reversed on impulse. To return after the period ends, you will need to contact our support team.

Deposit Limits Decrease Takes effect immediately. However, to increase a limit Increase A cooling-off period of 24 to 48 hours applies. This waiting time gives you the opportunity to reconsider your decision.

Yes, family members can request third-party intervention through our support team. In such cases, necessary action may be taken even without the account holder's consent. For more details, Help Center Get in touch.

Yes. Your account balance remains fully secure throughout the cooling-off period. However, no new deposits can be made. Once the break ends, you can resume using your account as normal.

Yes, completely free of charge. l89 twAll responsible gaming tools on – deposit limits, time limits, cooling-off, and self-exclusion – are available to every member at no cost.

Start Gaming in a Safe Environment

Join l89 tw and protect yourself with our Responsible Gaming tools.

Register Now Sign In
বাংলা