l89 tw's Privacy Policy – Your data is completely safe with us

l89 tw (bunnysoft Ltd.) complies with international data protection laws and treats your privacy as our highest priority. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

This policy applies to:

• l89 tw For users of our website and mobile platform.
• Applies to both registered members and guest users.
• For those who contact us via live chat, email, or any other channel.

By using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform.

l89 tw collects the following types of information:

a) Registration & Identity Information:

• Full name, date of birth, and gender.
• Email address and mobile number.
• National ID / Passport number (for KYC verification).
• Current residential address.

b) Financial Information:

• Payment method details (mobile banking number, last four digits of card number).
• Deposit and withdrawal history.
• Transaction amount and date.

c) Automatically Collected Data:

• IP address and device type.
• Browser type and operating system.
• Session duration and page visit history.
• Gaming activity and betting history.

The data we collect is used for the following purposes:

We do not use your information for any purpose beyond those stated above.

l89 tw Our website uses cookies — small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required for login sessions and security. These cookies cannot be disabled.
• Functional Cookies: Helps remember your preferences, such as language and theme.
• Analytics cookies: To understand site usage – collected entirely anonymously.
• Marketing Cookies: Used only to show you relevant promotions, with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

l89 tw Your data is never sold to third parties. However, it may be shared in the following limited circumstances:

• Payment Providers: Information necessary to complete transactions is shared.
• KYC Partner: With trusted third parties for identity verification purposes.
• Law Enforcement Agencies: To government authorities when required by valid legal order.
• Licensing Authority: To meet legal obligations with regulatory authorities.
• Technology Service Provider: Cloud storage or cybersecurity partners — under strict confidentiality agreements.

How long your data is retained depends on the type of data and applicable legal requirements:

• Account Information: For a minimum of 5 years during and after account closure.
• Transaction Data: Up to 7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Cookie Data: Session cookies are deleted as soon as you close your browser; persistent cookies last up to 2 years.
• Customer Support Contact: Up to 3 years after resolution.

After the retention period ends, data is securely deleted or anonymized.

l89 twAs a member of , you have the following rights:

l89 tw To keep your data safe, we use industry-leading technology including:

• 256-bit SSL/TLS Encryption: On all data transfers.
• AES-256 Encryption: Sensitive data stored in our databases.
• Two-Factor Authentication (2FA): An extra layer of security for account logins.
• Firewall & DDoS Protection: To protect against cyberattacks.
• Regular Security Audits: By third-party experts.
• Restricted Access Controls: Only authorized personnel have access to the information they need.

In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours.

l89 tw Providing services to anyone under 18 is strictly prohibited. We do not collect personal information from minors under any circumstances.

If we discover that an account has been created by someone under the age of 18, that account will be immediately closed and all associated data will be permanently deleted.

If a parent or guardian believes their child is using our platform, please contact us immediately at support@l89tw.comto get in touch.

This Privacy Policy may be updated from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised.
• For significant changes, you will be informed via email or a platform notification.
• Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.

We recommend revisiting this page every few months.

For any questions or concerns regarding this Privacy Policy:

• Email: support@l89tw.com
• Live Chat: Available 24/7
• Help Center: Help Center page

We take all complaints seriously and aim to respond within 30 days.